Refund Policy

Last updated: April 14, 2025

1. Introduction

At Compost Check, we strive to ensure your satisfaction with our digital services. This Refund Policy outlines our guidelines for refunds and cancellations. By using our services, you agree to the terms of this policy.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period.
  • You will not be charged for subsequent billing periods.
  • You will continue to have access to premium features until the end of your paid period.

3. Refund Eligibility

As Compost Check provides digital services, refunds are generally not provided automatically. However, we consider refund requests under the following circumstances:

  • Technical Issues: If you experience significant technical issues that prevent you from using our service and our support team is unable to resolve them within a reasonable timeframe.
  • Accidental Subscription: If you accidentally purchased a subscription or were charged multiple times for the same subscription period.
  • Service Unavailability: If our service is unavailable for an extended period (more than 24 hours) during your subscription period.

4. Refund Process

To request a refund:

  1. Contact our customer support team at support@compostcheck.com within 14 days of the charge.
  2. Provide your account information and the reason for your refund request.
  3. Our team will review your request and respond within 5 business days.

If approved, refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

5. Non-Refundable Items

The following are generally not eligible for refunds:

  • Subscriptions that have been active for more than 14 days.
  • Subscriptions that have been extensively used during the refund request period.
  • Subscriptions canceled after the renewal date.

6. Free Trial Conversions

If you signed up for a free trial that converted to a paid subscription:

  • You are responsible for canceling before the trial period ends if you do not wish to be charged.
  • We may, at our discretion, provide a refund if you contact us within 48 hours of being charged after a free trial period.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Refund Policy, please contact us: